Shipping and Returns

Shipping

All of our products ship same or next business day from the time we get artwork approval for your Mini Basketball Hoop order. Currently shipping costs $15 per Mini Basketball Hoop. Most orders will arrive in 4 days or less but can take as long as 7 days.

Returns

We guarantee satisfaction with our Mini Basketball Hoops! Because we are so confident that you'll be satisfied, we will provide a full refund for any reason. No questions asked! We do require you to ship the hoop back to us, and upon receipt we will initiate a refund same or next day.

If you would like to return one of our hoops, please email support@dnasports101.com and we will begin processing your request. In the email please provide the following:

  • Name
  • Order Number
  • Address
  • Note requesting a return

 

We will send you a return label(s). The product must be shipped in it's original packaging as the label we provide is coded for those dimensions.

Exchanges

If you just didn't like the design on your Mini Basketball Hoop once you saw it in person, then we offer a re-design free of charge. Just pay shipping for the new backboard. If you would like to exchange the backboard piece of your Mini Basketball Hoop, please send us an email at support@dnasports101.com

Limitations

For orders of five or more Mini Basketball Hoops, we can only offer a partial refund due to the high cost of the hoops. You will be refunded the full order amount minus the shipping costs of the order and product return. We are a small company and unfortunately must do this to protect ourselves. We appreciate your understanding.